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Sharing Music Safely

Safely Coming Together Again

Updated August 25, 2022

At this time, masks and proof of vaccination are not required to attend Symphony concerts during the 22/23 season. Although masks are no longer required, the Symphony does encourage mask-wearing at indoor performances.

The Symphony continues to look to the Centers for Disease Control (CDC), local and state governments, and audience feedback for guidance when evaluating health and safety policies for events. We recognize that the circumstances of COVID-19 in our community continue to shift. Should we see a change in direction on this policy, the Symphony reserves the right to adjust our health and safety guidelines accordingly.

The Kalamazoo Symphony will keep our audience updated, and any changes will be communicated as soon as possible. We encourage our patrons to check our website for health and safety updates.

If you have any concerns about this policy, please call us at 269.349.7759 or email us at


Answers to Common Questions

How did the Symphony reach this decision?
The Kalamazoo Symphony Orchestra utilized many resources to reach this decision. This includes guidelines provided by the CDC, standards put into place by local and state governments, and feedback from our audience.

If I am not comfortable attending a concert under these circumstances, what can I do with tickets I have already purchased?
If you purchased Symphony tickets before the health and safety announcement made on August 25, 2022, and are uncomfortable attending concerts, please contact our ticketing team to receive personalized service regarding your tickets.

Phone: 269.349.7759


What happens if the current policy changes?
The Symphony reserves the right to adjust its health and safety guidelines in the ever-changing COVID-19 environment.

If any adjustments to the current health and safety policy are made, patrons will be notified via email. If you are unsure if you are subscribed to the Symphony email list, please reach out to or give us a call at 269.349.7759.

We will update this page with policy changes, and we encourage patrons to check for updates before their performance.

What is Symphony’s refund policy?
The Symphony does not offer refunds for tickets. We have various flexible options for patrons who can no longer attend a performance. Please reach out to our ticketing team to receive personalized service regarding your tickets.

Phone: 269.349.7759


Please note that all requests need to be made before the performance. We will not be able to honor any requests made after the performance.

Whom can I talk with about this policy?
Please contact us at or 269-349-7759, and we will get you in touch with the right person, based on your questions.