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Coronavirus Information

Thank you for supporting the KSO and the Kalamazoo community during this unprecedented time!

At its heart, the symphonic experience is about what musicians and audiences create together in the concert hall. It's a collective, shared experience that also is deeply personal. Thank you for letting us know that you miss sharing music with one another and with us as we all stay apart so that one day (hopefully soon) we can come together again. We miss that, too, and we are working on ways to share more music with you virtually. 

Supporting the KSO: The connections we share with you through music and music education are more important than ever...and so is your support. Performance cancellations due to COVID-19 have a significant financial impact on the Kalamazoo Symphony. Your Annual Fund donation is a vital and deeply appreciated way to help us weather this challenging period. Every dollar counts. Thank you for your support!

  

Following are our programming and office updates related to the COVID-19 pandemic. Most recent updates are listed first.  
Scroll down or click here for information about your tickets to postponed or cancelled concerts

 

Update on May 15, at 4:30 p.m.

E.T. The EXTRA-TERRESTRIAL IN CONCERT: Due to coronoavirus concerns, we are postponing this concert one year, moving it from June 2020 to June 2021. We will announce a date as soon as it's confirmed. We notified most ticketholders by email and will follow up with each to ensure you have the information you need about your tickets. Please see our tickets page for more information.

 

  

Update on May 1, at 6 p.m.

RAVEL: DAPHNIS ET CHLOÉ: We are sad to announce that we have cancelled our May 22, season finale concert, Ravel: "Daphnis et Chloé." This really was the only choice to ensure the continued safety and well-being of you, our musicians, and our staff at a time when health services are under increased pressure. We notified most ticketholders by email and will follow up with each to ensure you have the information you need about your tickets. Please see our tickets page for more information.
 
 

Update on March 18, at 4:45 p.m.

REMOTE KSO: We are joining others from across the state and country who are working remotely to help reduce the spread of COVID-19. Starting Thursday, March 19, our offices at the downtown Kalamazoo Epic Center will be closed temporarily. If there are KSO staff members you work with frequently, you still can reach them as usual. Otherwise, you may contact us through email at info@kalamazoosymphony.com, or by phone at 269-349-7759. We will respond as quickly as possible.

 

Update on March 17, at 11:15 a.m. 

Today we can provide some updates about the remaining concerts for the season. These all are part of our commitment to helping our community stay well and abide by state and federal actions to minimize the spread of coronavirus:

  • E.T. the Extra-Terrestrial -- In Concert is postponed: We are postponing this concert from April 17 to June 20, 2020, at 7 p.m. at Miller Auditorium. All current E.T. concert tickets automatically advance to the new concert date; ticket-holders do not need to do anything. If you aren’t available to join us, please let us know so we can donate, exchange, or refund your ticket (info@kalamazoosymphony.com or 269-349-7759). We will contact audience members this week with more information.
  • Season Finale, RAVEL: Daphnis et Chloé, is on as scheduled: Our season finale is scheduled for Friday, May 22, at 8 p.m. at Miller Auditorium, and we hope to see you there!
  • Sounds of Kalamazoo concert is cancelled: Previously scheduled for June 20, the Sounds of Kalamazoo concert is cancelled for this season, and we will contact audience members this week about donating, exchanging, or returning their tickets. We hope to bring together the outstanding guest bands for a future collaboration! The "E.T. the Extra-Terrestrial -- In Concert" performance will take place on the June 20 date previously held for "Sounds of Kalamazoo." 

Thank you for supporting the KSO, arts and community organizations, and other local businesses as we all deal with the effects of the coronavirus pandemic. The greater Kalamazoo communities are coming together to help one another in a spirit that truly exemplifies what makes our area special!


Update at 4:45 p.m. on Monday, March 16

SARKOZY BAKERY COMMUNITY CONCERT: The KSO is cancelling its Sunday, April 26, free community concert at Sarkozy Bakery. We're taking this step in the interest of the well-being of our musicians, audience, and the community, as well as in consideration of the most recent state and CDC guidelines about crowd sizes. We will miss the opportunity to preform for you in one of our favorite spots! Please continue supporting Sarkozy Bakery and other local businesses during this time. Call ahead to see if they're open within current government guidelines, and look for their freshly baked bread at D&W Fresh Market on Parkview in Kalamazoo! 

Update at 1:55 p.m. on Monday, March 16

We’re wishing everyone a happy and healthy Monday!

During the weekend, the U.S. Centers for Disease Control CDC advised cancelling all events with 50 or more people for at least the next eight weeks. We applaud this and our State of Michigan actions that are designed to halt the spread of COVID-19. We are looking at the small number of events we have scheduled within that 8-week window to determine whether to postpone or cancel them. We will provide updates as we have them! 

Thank you for your patience and support; the messages and comments have been very encouraging and reflect the wonderful artistic community we have here!

 

Update at 6:30 p.m. on Friday, March 13

As we close out the work day, we want to repeat the list of upcoming concerts we cancelled for the health and safety of our community during the coronavirus outbreak:

  • March 16 free community concert at Ascension Borgess Hospital
  • March 18 free community concert at Bronson Methodist Hospital
  • March 23-27 Youth Concert performances
  • April 3 symphonic concert, "St. Matthew Passion"
  • April 14 free community concert at Kalamazoo First Presbyterian Church 

We are working to simplify this page so visitors don't need to scroll for information and resources. In the meantime, all of our coronavirus-related updates and information appear below, including outside resources. Information about your tickets appears below and on our Ticket Information page

Thank you for your support, patience, and encouragement! 

Update at 1:30 p.m. on Friday, March 13

ST. MATTHEW PASSION: The KSO is cancelling its April 3 “St. Matthew Passion” concert in the interest of the well-being of our musicians, audience, and the community. While we’re sad to miss an opportunity to bring this powerful music to Kalamazoo, we know this is the best decision for everyone. This also supports the State of Michigan’s guidance to cancel all events of 250 people or more.

ABOUT YOUR TICKETS:
We want to do everything we can to answer your questions about tickets to our cancelled performances. If you would like, your ticket purchase can be turned into a tax-deductible donation. Coronavirus-related cancellations are causing musicians and other freelance artists to face increased financial vulnerability. We are committed to our KSO musicians and will still compensate them for this cancelled performance. Your donation helps support this effort.

  • Donate your tickets and receive a tax deduction for the total ticket value. 

  • Request an exchange credit for a future performance through our next season without an exchange fee.
  • Receive a refund for the value of the ticket.

For help with your tickets, please email us at info@kalamazoosymphony.com, or call our office at 269-349-7759. We will respond as quickly as possible. We expect a larger-than-normal call volume and will respond to your messages in the order received.

Update at 11:45 a.m. on Friday, March 13

YOUTH CONCERTSThe annual KSO Youth Concert programs scheduled for the week of March 23 at Chenery Auditorium are cancelled and will not be rescheduled for this school year. We will be in contact with participating schools about any further information.

The safety and health of our community, including our loyal patrons and dedicated musicians and staff, always is deeply important to us. In keeping with that, we are taking the concerns about the novel coronavirus (COVID-19) very seriously and are monitoring closely this rapidly evolving situation. Through this page, we will keep you updated about steps we take for the health and safety of our communities.

 

Update the evening of Thursday, March 12 

UPCOMING CONCERTS 
Based on current information, we plan to present all our ticketed concerts as scheduled. We did, however, cancel two upcoming free community concerts out of an abundance of caution: our March 16 and 18 community concerts at Borgess and Bronson hospitals. 

Should any of our venues decide to close, or should the relevant medical or governmental authorities decide that it is no longer advisable to hold public gatherings in our area, we will amend our plans accordingly and notify you—including direct communication with concert ticket-holders—about temporary closures, postponements, or cancellations.

 


ADDITIONAL INFORMATION AND RESOURCES

 

VIRUS MITIGATION
We encourage everyone involved with the symphony to follow the personal hygiene recommendations made by the CDC, and we are implementing their advice for businesses. We also are working closely with Miller Auditorium and WMU to assure our main concert venue is a safe environment.

 

RESOURCES
Our current decision to continue with our traditional concerts is based on the guidance offered from official sources, and we hope you also will make use of their expertise:

We also are in consultation with the League of American Orchestras and other symphonies. 

Our mission centers around serving the community, and one way we can do that is to do our part to guard the wellbeing of everyone in our area. We welcome your questions and comments through our website, social media channels, email, and by phone. Thank you for your continued trust and support.